The mission at Charlotte Pediatric Dentistry is to serve the local community by providing an unrivaled standard of quality care within pediatric dentistry. Our mission is to give Charlotte Pediatric Dentistry a website with services that continuously projects their vision.
What began as one pediatric dental office quickly grew to six offices throughout the Charlotte region.
In order to capitalize on their explosive growth into new markets, CC Communications was brought on board to implement digital marketing initiatives, manage and improve the existing website, and maximize the website’s placement within the search engine results to outrank competitors and increase visitation to the site.
Our efforts in SEO, social media, and web design led to explosive growth in online visibility and website visitation. In addition to website development and digital marketing, we created a custom payment solutions by interfacing with Stripe, 3rd party payment system, which improved internal payment processes and led to greater customer satisfaction.
By integrating a live chat solution into their website, Charlotte Pediatric Dentistry was able to connect with their patients directly on the website, giving them the ability to field questions online, and allowing the Care Representatives to reach a larger audience.
We provide ongoing strategic marketing initiatives designed to grow the client’s online footprint. We develop and manage plans for SEO, blogging, social media management, and Google Ads.
With the integration of Stripe, a third party API, Charlotte Pediatric Dentistry gives their patients the convenience of submitting payments securely online.
Charlotte Pediatric Dentistry gets an open rate that is above industry average. We focus on targeted campaigns to specific personas with key messaging helping improve the open rate.
As we continue to work with our clients we always look for ways to improve their process and bottom line. Charlotte Pediatric Dentistry wanted to improve the online payment option for their customers, making it a quick no-hassle checkout.
Our solution was to build a simplified process for patients so they could make a payment without the hassle of having a login and password. This helped reduce fees and gave control of the payment process to Charlotte Pediatric Dentistry. Once implemented they experienced a 400% increase in online payments in the first 30 days and patient satisfaction with the new payment solution was very high.
Talk to one of our website specialist to learn how we can:
